IVRy Improves Business Negotiations by Implementing BtoB Web Engagement Tool "immedio"

immedio Inc. announced that its BtoB web engagement tool "immedio" has been adopted by IVRy Inc.

Faced with increasing lead volume and complex appointment coordination, IVRy sought a solution that would allow customers to schedule meetings independently. The implementation of immedio more than doubled the number of business meetings obtained without intervention from sales representatives.

As a result, sales teams could focus their efforts on high-value clients, leading to improved operational efficiency and service quality. In addition, the tool automatically assigns the most suitable sales personnel based on the information entered by the customer, achieving the ideal operation system envisioned by IVRy.

IVRy's product manager commented that the increase in tech-touch negotiations exceeded expectations, enabling both improved efficiency and quality.

immedio Inc. provides web engagement tools designed to streamline BtoB client interactions directly through company websites. The company aims to enhance the experience for both service providers and users, focusing on removing inefficiencies in business interactions and allowing companies to concentrate on value creation and delivery. It plans to continue contributing to optimizing business connections through its technology solutions.

source : https://www.xpley.com/ja/news/news252